Employee Open Enrollment: Sept. 18th through Sept. 26th
It’s time to prepare for Guadalupe County’s 2026 Open Enrollment, taking place September 18 through September 26. This is a mandatory enrollment, whether you are electing new benefits, keeping your current selections, or waiving coverage.
Key Details:
- Enrollment Deadline: September 26, 2025
- Effective Date of Benefits: January 1, 2026
- Documentation Deadline: October 10, 2025
- Required for adding dependents (e.g., marriage/birth certificates, court documents)
How to Enroll
OPTION 1 - Call Center Appointments with a Benefit Counselor:
Scheduling Link - Benefits Open Enrollment- Guadalupe County
- 30 minutes or less appointment
- Daily appointments from 8:00 AM – 5:00 PM
- You’ll receive a call at your scheduled time from the Benefit Counselor
- Be sure your phone can accept unknown numbers
- Spouses are welcome to join the call
OPTION 2 - In-Person Assistance: No appointment needed. First come, first serve.
Schedule:
- Sept 18: Justice Center (8:00am–4:30pm)
- Sept 19: Juvenile Services (8:00am–4:00pm)
- Sept 22: Sheriff’s Office (7:00am–4:00pm)
- Sept 23: Juvenile Services (8:00am–12:00pm), Justice Center (1:30–5:00pm)
- Sept 24: Road & Bridge Lube Center (7:00am–4:00pm)
- Sept 25: Riedel Bldg. (9:00am–12:00pm), Sheriff’s Office (4:00pm–8:00pm). (PLEASE NOTE IF YOU PICKED UP FLYERS FROM YOUR MAILBOX IN THE JUSTICE CENTER THE LOCATION AT SCHERTZ HAS CHANGED UPDATED FLYER ATTACHED)
- Sept 26: Justice Center (8:00am–12:30pm)
OPTION 3 - Online Self-Serve:
https://enroll.thehartfordatwork.com/enroll
Note: All self-enrollments are final. No exceptions will be made for errors or misunderstandings.
Before You Enroll
Have the following ready:
- Social Security numbers and birthdates for dependents
- Birthdates and phone numbers for beneficiaries
- Required documentation for dependents (if applicable)
For the 2026 Employee Benefits Guide, Open Enrollment Flyer, and more information, please see the documents below: